Compromisso de tempo ativo 99.9%

Our Speed. Your Success.

 

There’s one thing you probably care about the most when it comes to hosting. Reliability. If your site is down, your visitors can’t purchase from you. They can’t find your contact information. They can’t read your new blog post. The bottom line is downtime means lost opportunity. We get it. Our 24/7/365 support staff with expert system admins keep your server running at its peak. We use industry best practices, the best data centers and ensure your server has the latest security patches. That's why we can commit to your site being up over 99.9% of the time.

 

What Our Customers Say About Our Uptime

Keeping your websites online is very important to us. Here are some customers sharing their experiences with outages and out uptime commitments.

99.9% Uptime Commitment Details

Here are more details regarding A2 Hosting's 99.9% Uptime Commitment:

Não nos responsabilizamos por desconexões ou circunstâncias que vão além do nosso controle, que impeçam o acesso ao seu site ou servidor, tais como:

  • Condições da rede de internet (fora da nossa rede), tais como entre o seu provedor de serviço de internet (ISP) e nossa central de dados
  • DDoS ou outros ataques aos nossos servidores
  • Problemas com a rede de seu ISP
  • Problemas com o navegador ou cache do DNS

Occasionally, servers and related hardware need to be brought down for routine maintenance and upgrades to ensure that our network is secure and performing optimally. We do our best to keep such incidents to a minimum and we will attempt to give you advance notice of any scheduled maintenance. These scheduled service outages do not qualify for the uptime commitment. Please see our Server Maintenance Policy for more information.

This commitment is applicable for any unscheduled downtime of your website for more than 0.1% of the total time per month. We will provide a service credit in the amount of 5% of paid fee for the month, for every hour that your website is unreachable due to an internal network or equipment failure. Downtime must be confirmed by a staff member of our support team. Maximum service credit given will be for the full amount paid for the month of outage, excluding any paid fees for additional services. Submit a ticket to request a credit.

 

Industry Best Solutions - A2 Hosting

Nosso objetivo não é ganhar prêmios. Nosso objetivo é oferecer as melhores soluções de hospedagem, que sejam tanto rápidas quanto confiáveis. Mesmo assim, estamos extremamente orgulhosos das conquistas da nossa equipe! Desde o nosso lançamento em 2003, o seu trabalho árduo nos ajudou a ganhar reconhecimento e elogios como um provedor de hospedagem web líder da indústria. 

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