Hassle-Free Money Back Guarantee

Our Speed. Your Success.

 

It’s understandable. We have a lot of cool, exclusive, “make your website fly” sort of tools you want to try. So do it! Try us risk-free with our Money Back Guarantee.

The thing is, we don’t think you’ll be canceling. If you do decide we’re not the right host for you though, we’ll give you a hassle-free refund. We may have to stock up on tissues if you cancel though because we hate break-ups, but we promise, no hard feelings. Just cancel your account within your first 30-days for a full refund, or receive a prorated refund of unused service after 30-days. It’s that easy.

Nós não queremos que nenhum cliente nos abandone, mas se você desejar sair, acreditamos que vai voltar. Uma vez que você se acostume com a 24/7 Equipe de Especialistas em Suporte Técnico, os servidores ultraconfiáveis e a facilidade de uso da A2 Hosting, a concorrência não vai conseguir nos superar.

 

What Our Customers Have to Say

No matter how hard we try, sometimes things just happen. But as you can see... we take care of our customers

Queremos fazer bem as coisas!


Se você, por algum motivo, estiver insatisfeito, fale conosco. Nossa simpática equipe de suporte está à espera.

Agora, os detalhes da nossa política (é chato, mas desculpe, temos que esclarecer!):

  • Certain Hosting Services carry an unconditional thirty (30) day satisfaction guarantee. To cancel your Hosting Services and receive a refund of our fees, you must contact us via the Client Portal within thirty (30) days from the Effective Date and a refund will be issued.

  • If you cancel thirty-one (31) to ninety (90) days from the Effective Date, you will be issued a pro-rata refund of fees for Hosting Services based on the unused portion of the Hosting Services left on your current subscription.

  • If you cancel after ninety (90) days from the Effective Date, you are not entitled to any refund and any refund you do receive is at our sole discretion.   

  • Refund requests received after one hundred twenty (120) days from the Effective Date will be issued via PayPal. Refunds are not offered for partial months of service. Accounts that are terminated due to violations of our Policies are not eligible for a refund.  

  • All third party fees, including domain registration fees, setup fees and migration fees, are non-refundable, non-negotiable and excluded from our Money Back Guarantee. Further, SSL certificates have a Twenty Five (25) day refund window from time of purchase.

  • For free domain registration promotions (.com, .net and .org), the retail price of the domain $14.95 will be deducted from any refund amount upon cancellation. You will retain the domain registration.

Please let us know if there is anything we can do to keep you as our customer before you follow these steps to cancel your service.

Industry Best Solutions - A2 Hosting

Nosso objetivo não é ganhar prêmios. Nosso objetivo é oferecer as melhores soluções de hospedagem, que sejam tanto rápidas quanto confiáveis. Mesmo assim, estamos extremamente orgulhosos das conquistas da nossa equipe! Desde o nosso lançamento em 2003, o seu trabalho árduo nos ajudou a ganhar reconhecimento e elogios como um provedor de hospedagem web líder da indústria. 

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