How to view the error log in cPanel

The error log in cPanel shows HTTP errors that occur when visitors try to view your site. These errors may be related to requested files that were not found, permission settings, and so on. The error log in cPanel shows the last 300 entries from your web site's error log.

You can use this tool to detect suspicious activity, such as a possible virus infection or an unauthorized access attempt. If you need further assistance, please open a support ticket with our Guru Crew on the Customer Portal at https://my.a2hosting.com.

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Viewing the error log

To view the error log in cPanel, follow these steps:

  1. Log in to cPanel.
    If you do not know how to log in to your cPanel account, please see this article.
  2. Open the Errors tool:
    • If you are using the Jupiter theme, on the Tools page, in the Metrics section, click Errors:

      cPanel - Metrics - Errors icon

    • If you are using the Paper Lantern theme, in the METRICS section of the cPanel home page, click Errors:

      cPanel - Metrics - Errors icon

    Entries appear in reverse chronological order.

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