This article discusses the usage of catch-all e-mail addresses.
A catch-all address “catches” e-mail messages that are sent to non-existent or invalid e-mail addresses on your domain. For example, normally if a customer sends a message to [email protected] instead of [email protected], the message is rejected (assuming, of course, that a [email protected] address does not actually exist). With a catch-all address however, this message is delivered to an e-mail account that is configured as the catch-all address.
There are potential downsides to using a catch-all address, however. These include:
For these reasons, we usually recommend setting up e-mail forwarders instead of a catch-all address. For information about how to set up e-mail forwarders in cPanel, please see this article.
If you still want to use a catch-all address, read the appropriate section below for your hosting account.
For managed accounts without root access, we can enable a catch-all address upon request. If you want to do this, please open a support ticket on the A2 Hosting Customer Portal at https://my.a2hosting.com. Please include the following information in your request:
For managed accounts with root access, you can enable a catch-all address yourself using WebHost Manager and cPanel.
You must first enable the Default Address feature in WHM. To do this, follow these steps:
Under Manage feature list, select default, and then click Edit:
In the feature list, select the Default Address check box, and then click Save:
Users can now access the catch-all configuration options in cPanel.
After you have enabled default addresses in WHM, users can configure them in cPanel. To do this, follow these steps:
In the Send all unrouted email for the following domain list box, select the domain for the catch-all address:
Click Forward to Email Address, and then type the e-mail address that will receive the “caught” e-mail messages.
With unmanaged accounts, you have root access to the server and complete control over the operating environment. This enables you to install, configure, and maintain the e-mail server and accounts yourself.
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