How to configure customer support requests in WHM

This article describes how to use WebHost Manager to configure how customer support requests are handled.

Configuring customer support requests

You can use WebHost Manager specify how customers should contact you with support requests. To do this, follow these steps:

  1. Log in to WHM.
  2. In the search box at the upper left of the WHM screen, start typing cpanel, and then click Customization when it becomes visible:

    WebHost Manager - cPanel Customization

  3. Click the Public Contact tab.

    The information you provide on this tab is publicly available on your users' domains.
  4. In the Public Company Name text box, type the name of your company.
  5. In the Public Contact URL text box, type the URL for your company site.
  6. Click Save.

More Information

For more information about cPanel customization in WHM, please visit

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