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Frequently Asked Questions

Do you offer migrations?

How long will my promotional rate last?

Why is the price on my invoice higher than what I see on your site?

What’s the difference between managed and unmanaged services?

Can I change my billing cycle?

Why is there tax on my invoice?

How do I cancel my account and get a refund?

Is there a difference between a domain transfer and a migration?

Will my account be suspended for nonpayment?

How do I migrate my site?

Contact our Support Team

The Support team is available around the clock and is prepared to provide the technical support you need to make your website a success. To submit a support request, please login to our customer portal by clicking the “Log in for support” button below.

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